Contact information

Contact Information

Last updated: 22 June 2026

MŪSQ is a South African online retailer of premium car fragrance products. MŪSQ is operated by MUSQ (Pty) Ltd, a private company incorporated in the Republic of South Africa.

Business Details

Trading name: MŪSQ
Legal entity: MUSQ (Pty) Ltd
Company registration number: 2026/475374/07
Place of registration: Republic of South Africa
Physical and service address: Cycad Estate, Bendor, Polokwane, Limpopo, 0699, South Africa
Phone and WhatsApp: 061 524 9593
Customer support: support@musq.co.za
Orders and general enquiries: store@musq.co.za
Instagram: @musqco
Website: musq.co.za

Our premises are not a walk-in retail store. Returns, collections and in-person visits must be arranged with us in advance.

Customer Support

For the quickest assistance, contact us by email, phone or WhatsApp. We aim to respond within 1–2 business days, excluding weekends and South African public holidays.

Order Enquiries

Please include your order number, full name and a brief description of the issue. Where relevant, attach clear photographs of the product and packaging.

Returns and Complaints

Before sending a return, contact support@musq.co.za so that we can provide the correct return instructions.

Nothing on this page limits any right available to you under applicable South African law.

Legal Notices

Legal and compliance correspondence may be sent to the physical address above and copied to support@musq.co.za.