Contact information

Contact Information

We're here to help.

Whether you have a question about our products, your order, shipping, returns, or simply want to learn more about MŪSQ, we'd love to hear from you.

Customer Support

Email: support@musq.co.za

We aim to respond to all enquiries within 1–2 business days.

Business Hours

Monday – Friday: 08:00 – 17:00
Saturday, Sunday & Public Holidays: Closed

Messages received outside of business hours will be attended to on the next business day.

Order Enquiries

For assistance with an existing order, please include:

  • Your order number

  • Your full name

  • A brief description of your enquiry

This helps us assist you as quickly as possible.

Wholesale & Partnership Enquiries

If you are interested in stocking MŪSQ products, corporate gifting opportunities, collaborations, or partnership enquiries, please contact:

Email: hello@musq.co.za

About MŪSQ

MŪSQ creates premium car fragrances inspired by South Africa's most iconic destinations. Combining refined scents with thoughtfully crafted diffuser materials, we aim to elevate every journey through design, simplicity, and scent.

We appreciate your support and look forward to being part of your drive.