Contact information
Contact Information
We're here to help.
Whether you have a question about our products, your order, shipping, returns, or simply want to learn more about MŪSQ, we'd love to hear from you.
Customer Support
Email: support@musq.co.za
We aim to respond to all enquiries within 1–2 business days.
Business Hours
Monday – Friday: 08:00 – 17:00
Saturday, Sunday & Public Holidays: Closed
Messages received outside of business hours will be attended to on the next business day.
Order Enquiries
For assistance with an existing order, please include:
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Your order number
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Your full name
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A brief description of your enquiry
This helps us assist you as quickly as possible.
Wholesale & Partnership Enquiries
If you are interested in stocking MŪSQ products, corporate gifting opportunities, collaborations, or partnership enquiries, please contact:
Email: hello@musq.co.za
About MŪSQ
MŪSQ creates premium car fragrances inspired by South Africa's most iconic destinations. Combining refined scents with thoughtfully crafted diffuser materials, we aim to elevate every journey through design, simplicity, and scent.
We appreciate your support and look forward to being part of your drive.